Terms of Service

Effective date: [Effective date]

These Terms of Service ("Terms") govern your access to and use of the Advax AI platform ("the Service"), operated by ADVAT MARKETING & TECHNOLOGIES LIMITED ("Advax AI", "we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of the Service

Advax AI is a software platform that allows users to create, manage, and report on advertising campaigns across multiple platforms — currently including Meta (Facebook/Instagram), Google, TikTok, and X (Twitter) — from a single dashboard. The Service includes campaign building tools, unified reporting, AI-assisted ad copy generation, and account management features.

2. Account registration and responsibilities

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Ensuring that any ad accounts you connect belong to you or that you have legal authority to manage them
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts with false or misleading information.

3. Acceptable use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. Specifically, you must not:

• Create, publish, or promote fraudulent, deceptive, or illegal advertisements
• Use the Service to violate the advertising policies of Meta, Google, TikTok, X, or any other integrated platform
• Attempt to gain unauthorized access to the Service, other users' accounts, or connected platform APIs
• Upload malicious software, viruses, or harmful code
• Scrape, mine, or extract data from the Service in an automated manner without our written consent

Platform policy compliance: You are solely responsible for ensuring that your ad content, targeting, and landing pages comply with the advertising policies of each platform you use through Advax AI. We do not review or approve your ads for platform compliance. If a platform rejects, suspends, or removes your ad, that is between you and the platform.

4. Billing and payments

Advax AI does not charge a subscription fee. Instead, we charge a daily platform fee that is automatically deducted from your wallet alongside your ad spend. Payments are processed through Korapay, a third-party payment processor.

Platform fee structure

• $1 per day — for campaigns with a daily ad budget between $3 and $10
• 10% of daily budget — for campaigns with a daily ad budget above $10

The platform fee is calculated and deducted daily from your wallet for as long as your campaign is active. It is shown itemized alongside your ad spend — you always see exactly how much goes to ads and how much goes to the platform fee.

Wallet and deposits

• Funding your wallet: You deposit funds into your Advax AI wallet via Korapay. These funds are used to cover both your ad spend and the daily platform fee.
• Auto-deduction: Each day your campaign runs, the platform fee and the ad spend amount are deducted automatically from your wallet. No separate invoice or manual payment step is required.
• Wallet balance: If your wallet balance is insufficient to cover the next day's ad spend plus platform fee, your campaign will be paused until you add more funds.

Refunds

• Unallocated wallet balances — funds in your wallet that have not been allocated to a live or completed campaign are refundable on request.
• Allocated campaign funds — once funds have been committed to a live or completed ad campaign, they are non-refundable. This includes both the ad spend (which may already have been spent with the connected ad platform) and the platform fees associated with that campaign.

Fee changes

We may adjust the platform fee structure with 30 days' notice. Any changes will be communicated via email or a notice on the platform and will apply only to campaigns created or renewed after the change takes effect. Existing campaigns continue under the fee structure in place when they were launched.

5. Third-party services and API dependencies

The Service depends on APIs and services provided by Meta, Google, TikTok, X, Korapay, and other third parties. We do not control these services and are not responsible for:

• Changes to third-party APIs, features, or terms of service
• Outages, downtime, or disruptions on third-party platforms
• Data loss or campaign errors caused by third-party API failures
• Platform policy changes that affect your campaigns

We will make reasonable efforts to maintain integrations and notify users of known disruptions, but we cannot guarantee uninterrupted access to third-party features.

6. Intellectual property

Advax AI retains all rights, title, and interest in the Service, including all software, designs, trademarks, and content. You retain ownership of your ad creatives, campaign data, and any content you upload. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

7. Termination

You may terminate your account at any time by following the instructions on our Data Deletion page or contacting us directly.

We may suspend or terminate your account immediately if you:

• Violate these Terms or any applicable law
• Use the Service to run ads that violate platform policies or are fraudulent
• Fail to pay fees when due
• Engage in behavior that harms the Service or other users

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will continue to apply.

8. Limitation of liability

To the fullest extent permitted by law, Advax AI and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to lost profits, lost data, or business interruption.

Our total liability for any claim arising from these Terms or the Service will not exceed the amount you paid to us in the 12 months preceding the claim.

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

AI-generated content (including ad copy suggestions) is provided for your review and approval. We do not guarantee the performance, accuracy, or suitability of AI-generated content for your specific campaigns.

10. Governing law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Nigeria.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email or a notice on the platform at least 14 days before taking effect. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

12. Contact us

If you have questions about these Terms, contact us at:

ADVAT MARKETING & TECHNOLOGIES LIMITED
Email: Support@advaxai.com
Address: [Company address]